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Frequently Asked Question's

How can I track my order?

Once your order is dispatched, you will receive a tracking ID via email and SMS. You can use this to track your package on our website or the courier partner's portal.

How long does delivery take?

5-8 business days depending on your location.

How to contact in case of any query?

Our Tech Pro is dedicated to offering customer support to ensure a seamless and enjoyable shopping experience. If you have any inquiries or concerns, please don’t hesitate to contact us at ourtechproofficial@gmail.com. Our team is always available to assist you. For direct assistance, you can also reach us by phone at given numbers, from 11:00 AM to 3:00 PM.

Contact Support: 9501518458

What is your return policy?

We offer a 48-hour return policy. You must initiate a return within 2 days of receiving your item. Please ensure the product is unused and in its original packaging.

My item is defective. What should I do?

If you receive a defective electronic item, please email ourtechproofficial@gmail.com within 48 hours. We require a short video showing the functional issue to expedite your replacement or refund.

When will I get my refund?

Once we receive and inspect your return, the refund is processed within 10 business days to your original payment method.

Are these products compatible with iOS and Android?

Yes! all of our smartwatches and earphones are designed to work seamlessly with both Apple and Android devices via Bluetooth.

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